I have a proof of Payment process of FACT updated duplicate receipt screen shot and AOL web screen shot. But i don't believe your words, and i will submit to exact place. Because your every answers is truthless and your aim is eating my(customer) deposit amount.
1. First time your verification executive not meet me and not collect my profile like basic verification form details of married or unmarried / working or business / year income and extra .. Your executive collect any details of me ? are you have question that to your executive? you don't known my profile but easily deactivate mine OG. .....
2. second your your executive went to Tiruchendur Murugan temple not to my house ? Why they are go to there? anyway if you filled that verification form? No. totally confused.
3. i request deactivation and refund of my deposit.you said, i verified and not have any deposit in your a/c.
Where u checked? in LOTUS. Ok. One more clue am given that while am activate mine number that time Airtel offered Activation Fee at free of cost to whole chennai city ( Jun-July-2008) . If you neglate that my clue. If you checked. No.
Second, suppose your customer a/c page not reflect that deposit amount, where you cross checked that? if your cross checked that? No.
If surely cross checked that Payment updation , Give that Payment process- FACT updated page Remarks. I hope u do not checked. or obeying my request.
Anyway your(Airtel) whole aim is eating customer deposit amount.
Single hand not make voice. But make group of worried customer hands ( everyday lot of people worried with your bad service) and meet you on later.
I don't want your reply, want action , What you did? Nothing. So don't reply this mail . If you really worked give that proof of FACT screen shot and Aol Screen shot. Otherwise don't reply me.
I will meet later with my proof and Exact place with Puplic.
By
Selva
From: 121@airtelindia.com
To: selvaathithan@hotmail.com
Date: Mon, 4 May 2009 15:53:49 +0530
Subject: Re: 9003032100 - DEACTIVATE YOUR STUPID SERVICE | TO REQUEST OG RELASING [|BAL|9003032100|40520093028|]
Dear Mr. Selva,
Thank you for contacting Airtel.
As per your previous interaction dated on 04/05/09, you had expressed concern over the non updation of Deposit amount for your mobile number 9003032100.
We understand your concern and work towards resolving the same.
In the above view, we would like to inform you that without the receipt details, we are unable to check the same in our end, hence we request you to kindly revert to us with the scan copy of the deposit payment receipt to check and proceed further.
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meet all your future requirements.
For further assistance, mail us at 121@airtelindia.com.
We value your association with Airtel.
Warm Regards,
Sathish M
Customer Care Executive
Bharti Airtel Limited
Have feedback to share about your e-mail interaction with us? Please visit http://www.airtel.in
Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.
---------Original Message----------
From: selvaathithan@hotmail.com
To: 121@airtelindia.com
Cc:
Sent: 04/05/2009 13:10:31
Subject: RE: 9003032100 - DEACTIVATE YOUR STUPID SERVICE | TO REQUEST OG RELASING [|BAL|9003032100|40520091770|]
Hi
As per mobile (9940049746) conversation am clearly noted one point that u not checked any details of Fact or Customer payment process updated page.
First know where is customer first payment is to update in our data base.
am worked in your concern so only am known that all your database system. Suppose i don t know any details about your database you are easily make fool.
Keep your fraudulent work with poor customer.
By
Selva
________________________________
From: 121@airtelindia.com
To: selvaathithan@hotmail.com
Date: Mon 4 May 2009 12:59:15 +0530
Subject: Re: 9003032100 - DEACTIVATE YOUR STUPID SERVICE TO REQUEST OG RELASING [ BAL 9003032100 40520091770 ]
Dear Mr. Selva
Thank you for contacting Airtel.
As per your previous interaction dated on 04 05 09 you had expressed concern over the non updation of Deposit amount for your mobile number 9003032100.
We understand your concern and work towards resolving the same.
As per the Telephonic conversation we request you to kindly revert to us with the scan copy of the deposit payment receipt to check and proceed further.
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meet all your future requirements.
For further assistance mail us at 121@airtelindia.com.
We value your association with Airtel.
Warm Regards
Sathish M
Customer Care Executive
Bharti Airtel Limited
Have feedback to share about your e-mail interaction with us Please visit http: www.airtel.in
Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
---------Original Message----------
From: selvaathithan@hotmail.com
To: 121@airtelindia.com
Cc: appellate.tn@airtel.in;nodalofficer.tn@airtel.in
Sent: 04 05 2009 11:17:27
Subject: RE: 9003032100 - DEACTIVATE YOUR STUPID SERVICE TO REQUEST OG RELASING [ BAL 9003032100 40520091194 ]
Stupid
I don t want your free of work .
Your airtel only offered Activation fee is free on that period.
Check your Offer on that period of jun-2008 july-2009
Airtel offered one more offer that time like Free Activation Deposit for Exist Airtel Land Line customer on that period. So check your Offer too.
Don t make a fool after activation
Rs. 250 is not a matter but you losing more lot of multiple Rs.250 from worried customer.
By
Sleva
________________________________
From: 121@airtelindia.com
To: selvaathithan@hotmail.com
Date: Mon 4 May 2009 11:06:51 +0530
Subject: Re: 9003032100 - DEACTIVATE YOUR STUPID SERVICE TO REQUEST OG RELASING [ BAL 9003032100 40520091194 ]
Dear Mr. Selva
Thank you for contacting Airtel.
As per your previous interaction dated on 03 05 09 you had expressed concern over the non updation of Deposit amount for your mobile number 9003032100.
We understand your concern and will work towards resolving the same.
We would like to inform you that we have received the activation fee of Rs. 250 - only for your mobile number. Kindly be informed that we have not received any deposit amount for your mobile number.
Please be informed that activation fee is necessary to activate a new connection.
If you paid any deposit amount (without activation fee) we request you to kindly revert to us with the scan copy of the payment recei
....Rest of the message is truncated.
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